Accreditation For Information Technology Service Management Systems (ITSMS) Scheme in accordance with ISO 20000

IT Service  Management System certification is provided by certification bodies to organisations who have demonstrated that they have implemented a system for the management of IT services.  ISO 20000 is the international standard for quality management specifically focused around IT service management.  ISO 20000 provides a set of standardised requirements for an IT service management system (SMS)

A Certification Body applying for ISO 20000 accreditation must conform to ISO/IEC 17021 and other additional International requirements as detailed in Specific Requirements for Accreditation for ITSMS Scheme.

Certification Bodies  interested to apply for Accreditation scheme for IT SMS  can send email at demanding for following Application documents.

  1. Accreditation Application for  IT Service Management System : UAF-APL-CAB-05-IT SMS
  2. General Criteria for Accreditation Requirements :UAF-GEN-CAB-01
  3. General Criteria for Conditions for the Use of UAF Accreditation Symbol :UAF-GEN-CAB-02
  4. Applicable Fees : UAF-CAB-ITSMS-FEES-00
  5. Documentation Checklist as per IT SMS : UAF-CKL-CAB-01.
  6. UAF Transition Policy for ISO 17021-1:2015