IT Service Management System certification is provided by certification bodies to organizations who have demonstrated that they have implemented a system for the management of IT services. ISO/IEC 20000-1 is the international standard for quality management specifically focused on IT service management. ISO 20000 provides a set of standardized requirements for an IT service management system (SMS)
A Certification Body applying for ISO/IEC 20000-1 accreditation must conform to ISO/IEC 17021-1, ISO/IEC20000-6 and other additional International requirements as detailed in Specific Requirements for Accreditation for itSMS Scheme.
Certification Bodies interested to apply for an Accreditation scheme for IT SMS can send an email at email@example.com demanding for following Application documents.