Accreditation For Information Technology Service Management Systems (ITSMS) Scheme in accordance with ISO 20000

Accreditation for Information Technology -Service Management (itSMS)

IT Service  Management System certification is provided by certification bodies to organizations who have demonstrated that they have implemented a system for the management of IT services.  ISO/IEC 20000-1 is the international standard for quality management specifically focused on IT service management.  ISO 20000 provides a set of standardized requirements for an IT service management system (SMS)

A Certification Body applying for ISO/IEC 20000-1 accreditation must conform to ISO/IEC 17021-1, ISO/IEC20000-6 and other additional International requirements as detailed in Specific Requirements for Accreditation for itSMS Scheme.

Certification Bodies interested to apply for an Accreditation scheme for IT SMS  can send an email at demanding for following Application documents.

  1. Accreditation Application for  IT- Service Management System: UAF-APL-CAB-it SMS
  2. General Criteria for Accreditation Requirements: UAF-GEN-CAB-01
  3. General Criteria for Conditions for the Use of UAF Accreditation Symbol: UAF-GEN-CAB-02
  4. Accreditation Requirements for IT- Service Management System : UAF-CAB-itSMS
  5. Applicable Fees: UAF-CAB-MS-FEES
  6. Documentation Checklist as per ISO/IEC 17021-1 and ISO/IEC 20000-6